Clinic Management Software
Case study | Clinic Management Software
Clinic Management Software Location: Kerala, India
We had the privilege of working with a clinical chain in Kerala in implementing a fully customized clinic management program. However, it was no ordinary software; it was an all-in-one solution ready for taking on immense daily work. Our program managed patient files, booking appointments, billing, and detailed reporting, relieving staff from those tasks and allowing them to focus on the delivery of great care. What’s more, automated administrative tasks reduced the human stress put on staff and patients, as well as waiting times. That kind of transformation increased our reputation, thereby attracting more new patients to the clinic and overall care. Our software didn’t just make recommendations.
Kyndryl, which is one of the world’s largest IT infrastructure service providers, serves thousands of enterprises in more than 60 countries globally.
When Kyndryl separated from IBM in 2021, it inherited a series of complex legacy systems that did not align with its simplified business and evolving technology strategy. The overgrown landscape, which was made up of 1,800 applications, was not fit for purpose and required over 50 server locations. Data was scattered throughout the organisation, with more than 68 disparate information warehouses, multiple master data apps and visualisation tools and no central governance leading to limited data visibility.
The firm needed to pivot to a new, cost-effective and streamlined environment that could scale with its business requirements. Furthermore, it had a 24-month transition window to complete this transformation, which also needed to adhere to specific principles. It needed to be human, customer, skill and culture focused.
The firm needed to pivot to a new, cost-effective and streamlined environment that could scale with its business requirements. Furthermore, it had a 24-month transition window to complete this transformation, which also needed to adhere to specific principles. It needed to be human, customer, skill and culture focused.
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