Logistics ERP for GWL

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Case study | Logistics ERP for GWL

Logistics ERP for GWL Location: UK

We partnered with GWL, one of the United Kingdom’s largest logistics companies, to transform their supply chain operations by implementing a fully integrated ERP system. This robust solution brought principal functions such as transport management, warehouse control, order processing, and goods tracking under one umbrella. This change afforded GWL better cross-functional collaboration between departments through real-time insights and updates on shipments.

These integrated tasks have not only increased operational efficiency but have also reduced errors, delayed time, and hence drastically cut down on the overall operational costs. The new system provided GWL with a platform where they could derive data-driven decisions quickly that would enable them to respond to market dynamics. Out of this came an improved supply chain performance for GWL, leading to higher customer satisfaction, hence enhancing the competitive edge of their company within the logistics industry.

Kyndryl, which is one of the world’s largest IT infrastructure service providers, serves thousands of enterprises in more than 60 countries globally.

When Kyndryl separated from IBM in 2021, it inherited a series of complex legacy systems that did not align with its simplified business and evolving technology strategy. The overgrown landscape, which was made up of 1,800 applications, was not fit for purpose and required over 50 server locations. Data was scattered throughout the organisation, with more than 68 disparate information warehouses, multiple master data apps and visualisation tools and no central governance leading to limited data visibility. 

The firm needed to pivot to a new, cost-effective and streamlined environment that could scale with its business requirements. Furthermore, it had a 24-month transition window to complete this transformation, which also needed to adhere to specific principles. It needed to be human, customer, skill and culture focused.

The firm needed to pivot to a new, cost-effective and streamlined environment that could scale with its business requirements. Furthermore, it had a 24-month transition window to complete this transformation, which also needed to adhere to specific principles. It needed to be human, customer, skill and culture focused. 

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